Terms and Conditions

Bc. Kristína Sekáčová

for the sale of products and services using the internet

By ordering my services you agree to these terms and conditions. In case you have any questions, please contact me at info@jazykovy-tutoring.com or via phone +420 722 480 909. I will be happy to explain anything which is unclear.

Information about me:

Bc. Kristína Sekáčová

Telephone: +420 722 480 909

Email: info@jazykovy-tutoring.com

Kurzova 2222/16, 155 00,

Praha 5 – Stodůlky

IČO: 11635631

I am an entrepreneur registered in the trade register.

I am not a payer of VAT.

1. INTRODUCTORY PROVISIONS

• The provisions of the terms and conditions (hereinafter referred to as the “Conditions”) are an integral part of the contract and apply to the sale of products and services between the customer and the supplier, who is Bc. Kristína Sekáčová, Kurzova 2222/16, 155 00, Prague 5 – Stodůlky, IČO: 11635631, entered in the Trade Register at the Office of the City District of Prague 13, concluded with the buyer through means of distance communication through the interface of the supplier’s website.
• These terms and conditions specify the rights and duties of the customer and the supplier.
• In the questions not adjusted by the contract and these terms and conditions, the contractual relationship abides by the Civil Code of the Czech Republic (č. 89/2012 Sb.) and the legislation for consumer protection of the Czech Republic (č. 634/1992 Sb.).
• The customer and the supplier enter into a contract based on the customer’s order via means of distance communication – email, telephone contact between the customer and the supplier, or a form on the following websites: com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.com.
• These terms and conditions are listed on the supplier‘s website and apply to the sale of the supplier‘s products and services on the following websites: com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.com.

2. ORDERING PRODUCTS AND ENTERING INTO A CONTRACT

• The designation of the product, a description of its main features and the price, including information on whether the price includes VAT or not, is given on the website of the supplier. The sales offer remains valid as long as it is displayed on the web interface.
• The sales form always contains information about the customer, the ordered product, goods or service, the price including taxes and fees, the method of payment of the purchase price, information on the required method of delivery and information on costs associated with delivery of the product or service. Delivery costs are not charged for online courses.
• The events (e.g. workshops) take place on the days and at the time according to the order. In case the supplier isn’t able to provide the lesson, the supplier has the right to choose a different date to provide the lesson after a mutual agreement with the customer.
• The designation, description, and price of the product are available on the websites lekcenemciny.com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.com. The price of the product is also stated on the invoice.
• The customer agrees with entering into a contract via means of distance communication.
• Each individual order of the online workshop is valid until the date of the workshop. After ordering the online workshop, the customer will not be able to refund.
• The contractual relationship between the supplier and the customer is established by sending the order (not after confirming the order). The customer submits the order by clicking on the “Submit” From this moment, mutual rights and obligations arise between them and the supplier, which are defined by the purchase contract and these terms and conditions. By placing an order, the customer confirms that they have read these terms and conditions and that they agree with them. The condition for a valid electronic order is the completion of all prescribed data and requirements stated in the sales form. The supplier declines acceptance of the offer with a supplement or deviation.
• Information on the individual technical steps leading to the conclusion of the contract is evident from the ordering process and the customer has the opportunity to check and possibly correct the order before sending it. The supplier considers the data, which the customer stated in the order, as correct.
• The supplier is obliged to provide the ordered product. The customer is obliged to receive the product and to pay for it. The supplier is relieved of the obligation to deliver the product in the event of the lack of goods, of which the customer will be informed.

3. ORDERING SEVICES AND ENTERING INTO A CONTRACT

• The aspects of the service and a description of its main features is agreed upon between the supplier and the customer following previous negotiation.
• The lessons take place on the days and at the time according to the order. In case the supplier won’t be able to provide the lesson, the supplier has the right to opt for a different solution to provide the lesson after a mutual agreement with the customer.
• Description of the services are available on the websites lekcenemciny.com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.com. The price of the service is also stated on the invoice.
• The customer agrees with entering into a contract via means of distance communication.
• Every single order of language lessons is valid for 3 months after ordering. During those 3 months it is necessary to utilize all the prepaid lessons from this order, otherwise, the lessons will expire after this date and the customer won’t be able to claim the expired lessons.
• The contractual relationship between the supplier and the customer is established by telephone or e-mail agreement (not after confirming the order). From this moment, mutual rights and obligations arise between them and the supplier, which are defined by the purchase contract and these terms and conditions. By placing an order, the customer confirms that they have read these terms and conditions and that they agree with them. The condition for a valid electronic order is the provision of all required data as stated via telephone or e-mail. The supplier declines acceptance of the offer with a supplement or deviation.
• The supplier considers the data, which the customer stated in the order, as correct.
• The supplier is obliged to provide the ordered service. The customer is obliged to receive the service and to pay for it.

4. PRICES AND PAYMENT CONDITIONS

• The price of products, including information on whether the price includes VAT or excluding VAT, is listed either on the supplier’s selected web interface or upon request. In the case of stating the price without VAT, the price with the relevant VAT rate is also listed. The price is always stated on the sales form.
• The price of the goods and any costs associated with the delivery of the goods under the purchase contract may be paid by the buyer to the seller in the following ways: (a) non-cash transfer to the seller’s account No. 2202080175/2010 (CZK) held at Fio banka, a.s.; (b) non-cash via the Barion Payment Inc. payment system;
  
• The supplier issues a tax document – an invoice – to the customer regarding payments made on the basis of the contract, which serves as proof of purchase of the product or service. The customer will receive an invoice by e-mail. The supplier is not a payer of value added tax.
• The customer is obliged to make payments by the due date stated in the invoice, which is 14 days from the date of issuing. The customer’s commitment to pay the invoice is fulfilled at the moment of crediting the sum to the supplier’s bank account.
• It is necessary for the payment to be made before the beginning of the online workshop and selected lessons as detailed in their description.

5. TERMS OF DELIVERY

• For online educational products, delivery means the sending of access credentials by the supplier to the customer’s email address specified in the sales form, or by sending a URL link.
• The supplier will provide the access credentials to the customer after payment of the full purchase price, within and no later than three days, unless otherwise stated.
• The group courses will take place on days and platforms listed on the websites: lekcenemciny.com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.com.
• If anything changes on behalf of the supplier, the customer will be informed as soon as possible. The customer will be offered a different date.
• The online platform where the online lessons will take place is Zoom unless agreed upon otherwise.
• The date and time of the individual and company lessons are subject to a mutual agreement between the customer and the supplier. If they don’t make a mutual agreement, both the customer and the supplier have the right to withdraw from the contract.

6. WITHDRAWAL FROM THE CONTRACT

• Online products and services are delivered upon payment of the full price (unless stated otherwise) immediately, before the expiration of the 14-day period for withdrawal from the contract. In this case, the 14-day right to withdraw from the contract is not “without reason” according to the provision § 1829 par. 1 of the Civil Code of the Czech Republic.
• If the customer would like to withdraw from the contract within 14 days “without reason”, this fact only needs to be stated in an email sent to info@jazykovy-tutoring.com. Delivery of the digital product will begin after 14-day withdrawal periods. This point does not apply to online workshops which cannot be refunded after purchase.
• Withdrawal can be made electronically at the email info@jazykovy-tutoring.com always with a statement that the customer withdraws from the contract and with a copy of the invoice – tax document. The customer will be sent a credit note with an amount corresponding to the purchase price of the prepaid online lesson. The amount will be returned to the bank account of the customer specified in the application, no later than 30 days from the delivery of the email with withdrawal from the contract.
• In case the customer withdraws from the contract for an online educational product, the supplier has the right to disable the customer’s access to the member section of the program immediately after receiving the wish to withdraw.
• Withdrawal from the contract by the supplier: the supplier is entitled to withdraw from the purchase contract without undue delay if he finds that the other party has breached the contract in a material way. For the purposes of this Agreement, the following shall be considered a material breach of this Agreement:

1. customer’s delay in paying the purchase price or partial payment (instalment) more than 10 days after the due date;
2. breach of obligations for copyright protection (Article 9 of the OP) by the customer;
3. by agreement of both parties.
   • The supplier is not responsible for the duties coming from the contract which are the result of unforeseen events.
   • The supplier has the right to withdraw from the contract in the case of unsatisfactory cooperation with the customer. In this case, the customer will be returned the sum of the remaining lessons from the package which haven’t been taught.

7. OUT-OF-COURT SETTLEMENT OF A DISPUTE

• In case there is a dispute between the supplier and the customer and this dispute fails to be resolved by mutual agreement, the customer has the right to submit a proposal for an out-of-court settlement of this dispute. They can turn to the Česká obchodní inspekce (the Czech Trade Inspection).
• The services and products offered on the websites lekcenemciny.com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.comserve educational purposes. It is to the customer’s sole discretion how they deal with the knowledge they gain from using these products and services. The supplier is not responsible for the customer’s success or potential failure while putting the gained knowledge into practice.

8. ABSENCE FROM THE INDIVIDUAL LESSONS

• If the customer needs to cancel an individual lesson free of charge, it is necessary to inform the supplier at least a day before the next agreed upon lesson till 12:00 o’clock CTE. The customer can do so via email or telephone.
• If the customer cancels the lesson later, i.e. after 12:00 o’clock CTE the previous day before its agreed beginning, the lesson is forfeited and charged in full as if it had been taught.
• If the supplier needs to cancel the lesson after 12:00 o’clock CTE the previous day before its agreed beginning, the supplier will offer an alternative date of the lesson which will take place within two upcoming weeks.
• If the customer doesn’t arrive at the lesson 20 minutes from the beginning, the lesson is forfeited and charged in full as if it had been taught.
• Replacement lessons are possible based on the mutual agreement of the customer and the supplier.
• It is necessary for the lesson package to be completed within 3 months after their ordering.

9. ABSENCE FROM THE GROUP LESSONS

• The customer can cancel their participation in group courses at a maximum a day before the next agreed upon lesson till 12:00 o’clock CTE via email or telephone. If the customer does so, the whole paid sum for the cancelled lesson will be returned to them.
• If the customer cancels the lesson later, that means after 12:00 o’clock CTE the previous day before its agreed beginning, the lesson is forfeited and charged in full as if it had been taught. The same applies if the customer doesn’t arrive at the course at all.
• The supplier reserves their right to cancel the course or move it to another date at any time. In case of cancellation, the customer will be refunded for any unused lessons. If the course is moved to another date and the new date does not suit the customer, the customer will be refunded for any unused lessons.

10. ABSENCE FROM THE COMPANY LESSONS

• The customer can cancel the company lesson at a maximum a day before the next agreed upon lesson till 12:00 o’clock CTE via email or telephone. If the customer does so, the whole paid sum for the cancelled lesson will be returned to them.
• If the customer cancels the company lesson later, that means after 12:00 o’clock CTE the previous day before its agreed beginning, the lesson is forfeited and charged in full as if it had been taught. The same applies if the customer doesn’t arrive at the course at all.

11. COPYRIGHT SECURITY AND PROTECTION

• Access credentials to online products or to the relevant URL is intended only for the personal needs of the customer. Access to the user account can be secured with a username and password. The customer is obliged to maintain the confidentiality of the information necessary to access his user account for the online product or provided URL.
• The supplier is not responsible for the misuse of the username and password by a third party.
• The products that the supplier sells via the web interface (online educational programs, trainings, courses, study materials), including their content, are subject to legal protection under copyright. Any distribution or provision to third parties without the consent of the author is prohibited. Authorization to exercise the right to use the copyrighted work may be granted to the customer only on the basis of a license agreement. The customer is liable to the supplier for the damage caused by violating the rights to copyright protection.

12. DISCLAIMER OF LIABILITY

• By entering the online course, the customer understands that any use of information from this course and the successes or failures resulting from it are in their hands only and the supplier is not responsible for them. The supplier hereby disclaims any responsibility for the accuracy of the information.
• All information in online courses is based on personal studies and experience only. These experiences are subjective, and their interpretation may be incomplete and inaccurate, and therefore the supplier, and neither mentors, coaches, lecturers are responsible for decisions or actions based on these recommendations.
• The supplier is not liable for any damage or injury caused by the use of information in his educational programs.
• Throughout the online course and programs, the customer is fully independent and fully responsible for their actions, behaviour, and decisions. Their success depends not only on the knowledge acquired in the course, but also on factors that cannot be influenced, such as customer’s skills, consistency, knowledge, abilities, market situation, business knowledge, health status, etc.

13. CONFIDENTIALITY OF INFORMATION

• The Supplier fully respects the confidential nature of Customer’s data, which they fill in the order and provide to the Supplier. The data is secured and protected against misuse. The Supplier uses the data to carry out the entire transaction, including the necessary accounting operations, issuing tax documents, identifying Customer’s non-cash payments and for communication with the customer, i.e. all customer administration, as well as for marketing purposes.
• This data is stored against misuse with strict security and is not provided to third parties.
• By submitting the order, the customer provides the supplier with their personal data and agrees with their processing.
• Upon request, the Supplier will, if possible, immediately notify the Customer in writing whether and what personal data the Supplier has recorded about them. If incorrect information is recorded in the Supplier’s efforts to ensure the accuracy of the data and current information, the Supplier will correct it upon request. If the Customer has questions regarding the processing of their personal data, they can address info@jazykovy-tutoring.com for specific information, as well as in case of suggestions or complaints.
• Online courses take place on platforms secured by third parties. The supplier is not responsible for their functioning. It is highly recommended that the customer becomes acquainted with the Privacy Policies of these platforms.
• Collection and processing of personal data: When the customer visits the Supplier’s website, their web servers record in a standard manner the IP address assigned to the Customer by their ISP, the website from which they visit us, the websites you visit with us, as well as the date and duration of the visit. Personal data will only be recorded if the Customer provides it of their own free will, for example as part of registration or for the execution of a contract. The transfer of personal data to state institutions and authorities follows only within the framework of binding legal regulations.
• Processing of personal data: By filling in the sales form, the customer acknowledges that the Supplier is now processing and protecting their data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, until such time as the consent is revoked. As an administrator, the Supplier subsequently processes the Customer’s data for marketing purposes.
• Cookies: The supplier uses cookies in order to be able to monitor the preferences of visitors and optimally create websites accordingly. Cookies are small “files” that are stored on your hard drive. This facilitates navigation and ensures a high level of user comfort of the website. Cookies can be used to determine whether the Customer has already visited the website from their computer. Only the cookie on the Customer’s computer is identified. The use of cookies can be deactivated the internet browser.

14. FINAL PROVISIONS

• Effect: These terms and conditions come into effect on 1^stJuly 2021. The information is provided via the websites lekcenemciny.com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.com and other information channels, mostly email. The supplier reserves the right to change or supplement the wording of the terms and conditions. The current wording of the terms and conditions is available at the websites www.lekcenemciny.com, www.lekceanglictiny.com, www.lekcenemciny.cz, www.lekcecestiny.com, www.lekcelatiny.com, www.jazykovy-tutoring.com and it is marked with the effective date. All orders are always governed by the current wording of the terms and conditions.
• The wording of these terms and conditions is firm and binding for both parties